Qantas brings Classic Plus rewards to domestic flights
Six months after its debut on international routes, Classic Plus is coming to domestic flights.
Qantas’ controversial Classic Plus rewards platform will launch on domestic Qantas flights on 12 December 2024, six months after the program made its debut on the international Qantas network.
The airline says Classic Plus boosts the value of Qantas Points by making more seats available to frequent flyers, compared to scarce Classic reward seats, citing “access to over 20 million new reward seats across the rolling 12-month booking period.”
But many frequent flyers beg to differ, saying Classic Plus represents a stealthy devaluation of Qantas Points driven by what they claim is a noticeable decrease in the number of Classic reward seats up for grabs, particularly in business class.
Be that as it may, Qantas maintains there has been no changes to the availability of Classic reward seats since Classic Plus launched.
“The roll-out of Classic Plus to Qantas domestic and regional destinations will make points even easier to use, especially during peak travel periods when reward seats are often harder to find,” says Qantas Loyalty CEO Andrew Glance.
As a quick recap, while Classic and Classic Plus rewards both let you exchange Qantas Points for a seat, the rates for Classic rewards are fixed and restricted to a relatively small number of seats in each cabin on any flight.
The number of points needed for a Classic Plus reward are instead tied to the cash price of the airfare, at a rate of roughly 1 Qantas Point per 1c in economy and 1.5c for premium economy, business class and first class.
By default this makes Classic Plus rewards more expensive – often substantially so – than a Classic reward seat, especially during periods of high demand.
However, it also means the points ‘price’ of a Classic Plus seat is lowest around off-peak periods and actually drops during sales, so at times a Classic Plus seat can require fewer points than a conventional Classic reward seat on the same route.
Qantas’ domestic Classic Plus reward rates
Ahead of the 12 December launch of Classic Plus on domestic routes, Qantas lists the following examples for comparing Classic and Classic Plus one-way between Sydney and Melbourne (each including $53 in taxes & surcharges):
- Classic economy reward: 8,000 points
- Classic Plus economy reward, based on current standard pricing: 12,600 points
- Classic Plus economy reward, based on sale pricing: 8,300 points
Qantas states that while Classic Plus bookings usually require more points than the existing Classic reward seats, “Classic Plus represent some of the best value across the frequent flyer program with much wider availability.”
Taking advantage of Qantas Classic Plus rewards
Classic Plus rewards are made available 353 days in advance, at the same time as Qantas releases Classic reward seats.
That’ll be your first and best chance to snap these up, making Classic Plus seats a useful Plan B once the limited stock of Classic reward seats are gone.
Classic Plus fares are available only on Qantas-operated flights, not codeshare or partner airline flights – and are upgradable to business class.
Fare conditions are also more flexible; you could book an economy reward flight on one leg and business class on the other, which is not possible on Classic Rewards.
Qantas Points Club members can also earn status credits on Classic Plus flights, just as they do on Classic Rewards.
For points-rich travellers willing to hand over a large number of points to secure a seat, and those rare instances when a sale puts the dynamically-priced Classic Plus fare below the fixed price of a Classic Reward, it certainly provides more opportunities to turn those points into a reward seat.
Classic Plus vs Points Plus Pay
The Classic Plus and Points Plus Pay options are similar in that they match the number of points to the cash value of an airfare.
However, Points Plus Pay converts Qantas Points to a cash value at the payment stage of the booking process and allows you to pay for some or all of your fare using a sliding scale (though generally at an unfavourable rate of 0.6 cents per Qantas Point).
Classic Plus adopts a fixed points-per-dollar ‘exchange rate’, and it’s a much better rate too: generally less than half as many points as a Points Plus Pay fare combo.
Qantas - Qantas Frequent Flyer
04 Mar 2013
Total posts 48
From my experience, there is always a Classic Plus Reward seat available for the flights I've booked (mainly Asian flights) but the cost in points is just so insanely high that it isn't worth it, in any class. While I haven't noticed a drop off in Classic reward availability, it been trash for a long time anyway. In my opinion, it is nothing but a way of paying lip service to FFs while taking more points for the exact same flights. A con, in other words.
Etihad - Etihad Guest
21 Jul 2019
Total posts 189
I constantly scan for Classic Rewards business class seat availability to SIN ex BNE, SYD, and MEL, which is how I normally use up my bank of QFF points.
Up till the introduction of Classic Plus, my experience was availability for that route using Classic Rewards was good/fair for a long way out.
Then along comes Classic Plus.
I keep scanning for many months ahead..thus far only one (1) Classic Reward popped up (which disappeared within two hours). I don't think I'm the only hallucinating that Classic Rewards have mysteriously melted away like snow...
Qantas - Qantas Frequent Flyer
14 Oct 2012
Total posts 46
I agree with the lack of availability of CR seats. Trying to obtain seats MEL - Sin return was difficult even in economy. All that was offered was Emirates at higher cost. Even domestically on high volume routes at certain times of the year (as a Plat FF) has become difficult.
Jetstar Airways - Qantas Frequent Flyer
04 May 2018
Total posts 20
In Jan 24, I started searching for MEL - BKK for early Dec 24. On QF services, only Economy showed up for Classic Reward seats (MEL-SYD-BKK), and on JQ both Economy and Business Classic Reward seats (either MEL-BKK, MEL-PER-BKK, or MEL-SIN-BKK). Occasionally I would find a Classic Reward Economy in Emirates MEL-SIN then JQ SIN-BKK but the taxes and carrier charges were sky high.
In Apr 24, I started searching for BKK-MEL for early Jan 25 and nothing came up until early June when some JQ Classic Reward seats opened up in both Economy and Business. This availability lasted less than a week. Nothing has shown up since.
I don't recall any Classic Plus reward seats (in any class) simply because I was only looking for a Classic Reward seat. I was hoping more to get Classic Reward seats in Business on Malaysian than on Qantas, but even they didn't show up, even if I looked up BKK-KUL and then KUL-MEL (and v.v)
For the outbound journey I ended up booking the JQ MEL-BKK Classic Reward seat in Business simply because it's a daytime flight. For the return journey, I ended up booking a paid Business Class flight on Thai. For the record, i'm Qantas Silver, and back to Bronze in 6 months.
American Airlines - AAdvantage
13 Jul 2015
Total posts 276
I'm looking for flights from Singapore/Bangkok/Kuala Lumpur back to Melbourne in late September early October. 0 reward seats within 30 days. School holidays are finished by this period, so who exactly is booking this seat?
There's a couple economy seats on Jetstar, but none even on Qantas (or Emirates).
Class Plus Reward fits a TINY niche segment of Qantas customers who have way too many points through business - so in essence it's a worse change. I also wish there was a way to just permanently turn on class plus seats when searching.
08 Nov 2022
Total posts 6
QF Classic Reward availability for 7 months away on premium routes in J would be almost non existent even pre classic+. They would've been snapped up by now.
Qantas - Qantas Frequent Flyer
05 Oct 2016
Total posts 113
I started searching for econ CR seats to USA in late April and early May for July and Sept periods. I realize there is less chance during school holidays so was trying before holidays started and return before holidays ended. This would be a repeat of a family holiday in 2022 which was booked right when everything was opening back up after COVID and everyone was trying to flood out of the country. There was definitely far more CR options then when we booked, than there are in this year for a similar plan. So I would say far less CR availability now than before in my experience. C+R is so expensive I didn't even consider those options... It feels like a con job to me.
07 Jan 2016
Total posts 36
Classic Rewards on Qantas International has definitely declined. Very disappointing given that the revamped Frequent Flyer program was trumpeted as an example of the new CEO's focus on customer satisfaction. I think it's time for the Federal Government to open up more traffic rights to airlines such as Qatar for the benefit of Australian consumers. Qantas is unlikely to take meaningful steps to improve customer satisfaction until a competitor enters the market with a superior offering that will entice rusted-on QFF customers to jump ship.
31 Mar 2014
Total posts 397
I don't think anyone thought this would be a positive change. Just a normal Qantas "enhancement". My experience is that Classic Reward seats have evaporated and don't expect it to be available into the future.
Qantas - Qantas Frequent Flyer
26 May 2014
Total posts 465
I have been watching Perth-Singapore for availability on release day. For flights up to 4 June 25 there were economy classic awards available daily, then it changed to classic plus. Don’t even dream of classic awards at the front! I am interest to see if it is seasonal but not holding out for that. Classic plus sounds like enhanced Classic, but it is degraded Classic. In the end it will be another embarrassment as most customers view it negatively.
Emirates Airlines - Skywards
28 Oct 2014
Total posts 2
Totally agree Sydney to Johannesburg classic rewards flights have all but vanished on Qantas flights, some appear with Emirates, but the fees and charges make them underwhelming value
Qantas - Qantas Frequent Flyer
09 Jun 2017
Total posts 73
From what I have heard, read and experienced myself. I see no positives in regard to Classic Plus other than maybe, some increased availability of flights above the near impossible to obtain Classic Rewards redemptions, but at a significantly greater cost (our hard earned points). Is this deceptive conduct?
08 Jul 2024
Total posts 1
If you’ve got millions and millions of points yeh I guess it’s ok (but then, QF is just catering to the top end of town and the people who can afford to accrue that many points in the first place). For the average punter who wants to treat themselves to a once in a lifetime experience with probably more limited points it does nothing.
Qantas - Qantas Frequent Flyer
18 Oct 2012
Total posts 133
Great article . I've found it extremely disappointing. All I seem to do these days (everyday) is check EK or MAS for any availability . You have to be quick because they don't last . Loosing Qatar has made it even more challenging .
Qantas - Qantas Frequent Flyer
30 Aug 2024
Total posts 1
I check multiple times every single day and J class classic reward flights to LA and San Fran are non existent on Qantas metal and a few via Fiji Air. Flights on Fiji are risky as you can end up on the old business config on the A330 which are uncomfortable compared to the 350 and you have a stop as well. Qantas are disingenuous with their spiel about classic reward flight availability.
Qantas - Qantas Frequent Flyer
21 Jan 2014
Total posts 320
I get some good value out of some domestic classic rewards as a points club member, particularly during double status credits promo, as these disappear and replaced by classic plus the value will diminish greatly and I will have to revalue points club and if it’s worth it any longer.
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