While I’m familiar with the regular issues with the Qantas website freezing / crashing on those it’s previously dropped cookies upon, and the workaround (incognito mode or alternate browser) I’ve noticed a new tech problem on three separate days over the last fortnight or so tha...

Qantas is a two-speed experience, depending whether you have FF status.I’ve heard enough anecdotes to understand that the phone wait is at times painfully long. It would appear to be staffed for normal loads, without sufficient resilience built in for days where things go wrong.Those of us ...