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How to recover your lost Qantas frequent flyer points
Oct 02, 2024, 06:13 AMYou also need to consider whether the effort is worth it. Anyone tried redeeming points for that flight or upgrade lately? Might be better to let go of the illusion.
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Qatar Airways to take 25% stake in Virgin Australia
Sep 05, 2024, 06:50 AMQR preferences virgin for redemption over Qantas. Here is an idea why don’t Qantas actually provide a descent number of redemption seats in business on their own aircraft for their own frequent fliers
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Sydney Airport’s latest change is a big win for Qantas passengers
Dec 14, 2023, 05:56 AMAnything to help passengers avoid the taxi rip offs where fares can mysteriously double depending on the driver and meters are hidden from passengers will be a good thing.
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Your guide to Qantas ‘Neighbour Free’ empty seat charges [2023]
Oct 18, 2023, 04:53 PMCouple of things are not made clear. Do you get exclusive use of just not have someone sit next to you. What are your rights if the neighbour encroaches and can both pay for the same middle seat? Seems this policy might create more problems. How does the neighbour know you paid to have the seat e...
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No, Japan Airlines isn’t ‘renting’ pyjamas to business class flyers
Oct 08, 2023, 11:49 PMLet’s not pretend - it is cost cutting pure and simple. Ticket prices are inclusive of pj’s, you are paying for them. Now ticket prices have only been going up while the inclusions have been cut. Do the math.
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Qantas Premium Service?
Aug 04, 2022, 09:12 AMThe Qantas fiasco starts with the call centre. The overseas centres have a large number of restrictions on their end and pretty much all premium support issues can't be addressed even when calling the premium number. The level of accuracy and service from the call centre has plummeted. They can't...
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Qantas call centres
Jul 01, 2022, 10:41 PMThe South African call centre is no better. They give you wrong information such as saying there are no seats on flights that are half empty or promising to call back and not doing it. Last time I got through the guy there said their system was down and couldn't do anything but the Qantas web sit...
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Qantas phone service (or lack of)
Apr 07, 2022, 01:53 PMThe email sent out by Qantas is just a pathetic attempt at damage control. The email should have been sent weeks ago and something should be done at Platinum and Gold FF wait times immediately. They will definitely lose business.
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Qantas phone service (or lack of)
Apr 05, 2022, 07:19 PMI had to give up on my last 2 attempts at trying to call Qantas' so called priority number for platinum frequent flyers. It used to be they would answer the phone straight away. Last I was on hold for 1 hour and I gave up. There appears to be no priority service. The phone service parallels the ...
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Welcome to Country?!
Oct 30, 2021, 12:44 PMAnnouncements are already too long and tedious. These types of announcements are just fluff. Support some indigenous programs instead.