• I’ve started to think many lounges are overrated for this very reason.  Last year I was flying from Australia.  The lounge was packed and uncomfortable.   I ventured out into the airport, which was quieter, and found a table at a nice restaurant/cafe.  Yes, I had to pay,...

  • Yep, excellent treatment in the UK when I fell ill on a recent trip.  No issues with the reciprocal agreement.  Saw a GP the same morning that I attended the local medical centre and, best of all, it was free!  The receptionist thought I was very strange when I stood there with my ...

  • A timely reminder, given QF2 was cancelled yesterday!

  • Call centres in Australia, resourced with enough well trained staff to make this part of the customer experience a good one.Oh, and when they destroy my suitcase, don’t respond after 3 months saying “We accept no liability”!  Own it!

  • United’s Polaris Lounge at SFO is totally overrated in my view.  Tremendously busy, rude staff, 75-minute wait to be seated in the dining room, buffet food either cold or run out and, to top it all, the lounge closes before the last flights leave.  In my case, this saw my wife and...

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  • Exemptions to Mask Wearing on Flights

    Apr 28, 2021, 04:19 PM

    Originally Posted by Jono777 Again, I work for VA and we can't ask for proof of exemption, so if you can't wear a mask just explain this to staff at check in. All these people saying it's selfish, they should drive etc, get over yourselves. How many people have got seriously ill on aeroplanes? Ho...

  • Exemptions to Mask Wearing on Flights

    Apr 28, 2021, 04:13 PM

    Originally Posted by GBRGB Just wear it until the plane takes off and then remove it down around your neck, like half the people on the plane do anyway, the flight attendants don’t say anything, I was on a flight last week, half the pax didn’t have their masks over their face. Agreed....

  • Exemptions to Mask Wearing on Flights

    Apr 28, 2021, 04:11 PM

    Originally Posted by tommygun It's more than having a defense against prosecution. Airlines will not let you fly without a mask, unless exempt. VA is clear that if you have trouble breathing with a mask you can be exempt. They suggest you complete and email a Medical Clearance form, signed by you...

  • Traveller etiquette

    Mar 17, 2021, 03:43 PM

    Originally Posted by Joe Lots of corporate demi gods out there too who act like nothing nothing short of obnoxious pigs when it comes to etiquette at hotels or in-flight. Yes, agree. Like sticking bags, usually massive, in Business Class overhead lockers when they’re flying Economy. Saw a...

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